Shipping Policy
Most orders are designed, produced, and shipped within 3–5 business days. Since every decal is made to order, custom orders, large graphics, or high order volumes may require additional processing time. If your order is expected to take longer than normal, we'll contact you as soon as possible.
Shipping Methods
We offer shipping through trusted carriers, including:
- USPS Ground Advantage
- USPS Priority Mail
- UPS Ground
- Other carrier options available at checkout
Shipping methods may vary depending on the size and destination of your order.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with tracking information so you can monitor your package's delivery status.
Shipping Delays
While we work hard to ship orders quickly, delivery times are determined by the shipping carrier and may occasionally be affected by weather, holidays, or other unforeseen circumstances. Decals By Coy is not responsible for carrier-related delays after your package has been shipped.
If there is a delay during production due to material availability or another unexpected issue, we'll contact you as soon as possible.
Incorrect Shipping Address
Please verify that your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.
International Orders
International customers are responsible for any customs duties, import taxes, brokerage fees, VAT, or other charges imposed by their country's customs authority. These fees are not included in the purchase price or shipping charges and must be paid by the customer upon delivery, if applicable.
Decals By Coy is not responsible for customs delays or additional fees charged by the destination country.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at info@decalsbycoy.com so we can assist you in resolving the issue.